Implementation & CRM
7 Days 7 Games
Mobile app gamification and customer engagement

Summary
7 Days 7 Games aimed to increase interaction with the FLO mobile application through a game-based, seven-day engagement experience. The project achieved a 74% increase in click-through rate.
Contribution
- Contributed as a member of the CRM team
- Supported multichannel campaign cycles across email, SMS, app push and web push
- Used A/B tests and open, click-through and conversion indicators to improve performance

